Shipping & Return

Shipping & Delivery

At Krystelle, we aim to deliver your skincare essentials quickly, safely, and seamlessly across Pakistan.

Order Processing & Dispatch

  • Orders are carefully packed and dispatched within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation via email or SMS once your order is placed.

Nationwide Delivery

  • We deliver all across Pakistan through our trusted courier partners.
  • Estimated delivery timeframe is 5–6 business days straight to your doorstep.
  • All parcels are securely packaged to ensure your products arrive in pristine condition.

Shipping Charges & Address

  • Standard shipping charges apply and will be clearly displayed at checkout before order confirmation.
  • Customers are responsible for providing a correct and complete delivery address.
  • We are not liable for delivery delays caused by incorrect or incomplete addresses.

Tracking & Support

  • Once your order is shipped, you will receive a tracking number via SMS or email to monitor your package.
  • Delivery timelines may occasionally vary due to unforeseen courier delays, severe weather, or public holidays.

Need Delivery Assistance?

Have any questions about your shipment or delivery status? Reach out to us anytime: